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  • VPN Username and Password (Issued by CCI)
  • Static IP address (Provided by store's internet service provider)
  • A High speed internet connection

CCI Issued Username and Password

  • Apple iOS 10 and macOS  Sierra (and newer) no longer support VPN connections using the PPTP protocol, which some earlier LaundryCard Firewalls use.
  • Newer Apple devices will use L2TP protocol for VPN connection.
  • If a location's firewall is running a RouterOS older than V6.37.1, owners will need to purchase an upgraded firewall to use L2TP protocol. 

Access the System

  1. Once you are connected to the VPN, open up your preferred internet browser and go to to access the system.
  2. You should now see the Manager Options page just as you would if you were at the store.
  3. When finished make sure to disconnect the VPN.
  4. OPTIONAL: Bookmark the page for quick access once connected to the VPN.

Tips & Warnings

  • Make sure to set Send All Traffic: OFF.

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