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Overview

The Reports page is only accessible by users with Admin or Report Admin privileges.  This page is used to generate and display a variety of reports for a specific location.

On this Page

Generating and Reading Reports


The Table of Contents (above) can be used to skip to a specific report description, if desired.

  • Boxes like this one appear frequently throughout this document and contain helpful tips related to specific reports and the Reports page in general.

The FasCard system includes a wide array of reports designed to provide a dynamic, up to the minute view of store performance and system activity.  All reporting functions can be reached by logging into the FasCard Admin site and navigating to the Reports tab. 

Copy FasCard Reports to Spreadsheet

FasCard reports are designed to be easily imported into a spreadsheet program (e.g. Microsoft Excel, etc).  The video above demonstrates an easy technique for copying report data into Excel using a Windows PC.

General SettingsLocation Selection

The location selection section shows a list of all configured locations and location groups (if enabled).  Users can select one or more check-boxes from this list to view reports for a single location or all locations in a specific group.  Users can also use the search function by entering the location name into the 'Search for location' field and clicking Search.  This field can be cleared and the list of locations returned by clicking Reset.  

Generally, if a report is generated for multiple locations, the information will be displayed with new headers for each location. This is akin to running a single report for each selected location. Some reports summarize the information from multiple locations into a single report, however, and will not display additional headers.

Some reports offer an option to 'Summarize Locations' which will provide a chart with a summary of the results before providing the individually selected locations.

  • Select All Locations Clicking this button selects all locations

  • Individual Locations use the single House icon.  

  • Location Groups use the Group of Houses icon.  


Report Settings

This section allows a report to be selected and certain filters to be applied to individual reports.  Select the appropriate report and relevant filters.  Click Generate to create and view the report.

The following report settings will persist when generating multiple reports:

  • Timezone

  • Start Date

  • End Date

  • Locations will persist until a report that only generates for all locations is selected

Report Generation Time

Each report will display the time at which it was generated.  This timestamp will appear under the report title, as shown in the image below.

Report Descriptions


Some reports can be emailed once generated- just enter a valid email address into the appropriate field and click Email Report. To send a report to multiple email addresses at once, separate addresses with a comma (e.g. john@aol.com,bob@yahoo.com).

Detailed descriptions of all FasCard reports can be found below.  Each section contains a sample of the generated report as well as tables describing the functions of the available filters along with a description of the generated content.

Coin/Cash Totals

The Coin/Cash totals report displays a list of machines at the selected location and provides a snapshot of the current coin totals for each machine. There are no parameters for this report- each time it is refreshed, the data is updated with the current totals. Click the expanding header below titled Coin/Cash Totals for detailed information on generating and reading the report.

Coin/Cash Totals

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.


Reading the Report

Column Heading

Column Description

Machine Number

This column indicates the number or label of the relevant machine.

Coins/Bills

This column indicates the number of coins (or bills, if applicable) added to the machine since last collection.

Amount

This column indicates the total value of money in the machine.

Capacity

This column indicates the total number of coins a machine can hold. This value can be edited on the FasCard Admin Site - Equipment Setup page.

% Full

This column indicates the percentage full based on the current number of coins vs. the total capacity of the machine.

Last Collected

This column indicates the date and time of the last collection performed on the machine.

Reporting Dual Coin Input Processed by F2 Reader

If an operator is utilizing the Dual Separate functionality, coin counts, totals, and capacity are reported as Coin #1, Coin #2, etc. Operators utilizing Dual Combined functionality will see all items reported cumulatively under the Coin #1 sections.

Additional Information


Collections


The Collections report is a date driven report that displays the total dollar amount in coin/cash that has been collected from each machine and the user that collected from the machine. Click the expanding header below titled Collections for detailed information on generating and reading the report.

Collections

This report can display each individual collection between the selected date range by checking the Show Extended Details option in the Report Settings option box.

Generating the Report


Report SettingsDescription
Time ZoneThis sets the time zone that will be used to display the timestamp in a report.
Date BetweenThis sets the window of time that will be displayed in the generated report.
MachinesThis allows the user to generate the report for all machines or use the dropdown menu to select a specific machine.

Reading the Report


Column HeadingColumn Description
Machine NumberThis column indicates the number or label of the relevant machine.
Amount

This column indicates dollar amount collected from the machine.

  • Extended Details will display each individual collection for the selected time period.
Date/TimeThis column indicates the date and time of the collection.
UserThis column indicates the user that initiated the collection.
CardThis column indicates the card number used to perform the collection.
DetailsThis column indicates the quantity of coins of a particular denomination. This is particularly useful when utilizing the dual-drop capability of the F2: FasCard Touchscreen Reader.

Additional Information



Coupon Performance

The Coupon Performance report provides information regarding the popularity of various coupon types. Click the expanding header below titled Coupon Performance for detailed information on generating and reading the report.

Coupon Performance

Checking the Show Extended Details box will expand information delivered by the report to include the email addresses of registered accounts utilizing coupons.

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Coupon

This dropdown menu is used to select the type of coupon that will be displayed in the report.

Reading the Report

Column Heading

Column Description

Name

This column indicates the names of the individual coupons utilized.

  • Extended Details also uses this field to display email addresses of registered users under this heading.

Type

This column indicates the type of coupon utilized.

Coupons Redeemed

This column indicates the quantity of coupons utilized- includes subtotals throughout with overall total displayed in bottom row.

Award

This column indicates any numerical component of the coupon utilized (e.g. number of free starts, amount of bonus added).

Coupon Performance Report

Credit Card Captures

The Credit Card Captures report is a date driven report that displays the end of business day total for credit card transactions. It also summarizes the total credit card transactions for the dates selected. This report is often used to help reconcile bank statements and credit card settlement statements from a merchant processor. Click the expanding header below titled Credit Card Captures for detailed information on generating and reading the report.

Credit Card Captures
  • This report includes information for all locations and cannot be performed on a per-location basis.
  • Checking the Show Extended Details box will expand the information generated by the report to include all individual captures.
  • Additional information about transaction cut-off time is available on the Credit Card Captures and Transaction Cut-Off Time page.

Important

It is imperative that the 'Transaction Cut-Off' Time is configured correctly under the Server Management screen or the values on this report may not match the values of outside reports used to reconcile. The 'Transaction Cut-Off' time should match the cut off time configured on your gateway provider (Authorize.net).

Generating the Report


Report Settings

Description

Time ZoneThis sets the time zone for which the report results will be displayed

Date Between

This sets the date range that will be used to generate the report.

Cut-Off TimeThis sets the transaction cut-off time and will affect transaction grouping.

Reading the Report


Column Heading

Column Description

Capture Date

This column indicates the date of the capture. A capture occurs once the 'idle time' has expired for an individual credit card, the 'Idle Time' can be configured on the Server Management screen. Captures are grouped by cut-off date; i.e. when utilizing a 1pm cut-off time, transactions before 1pm will group on the day of the transactions and those captured after 1pm will be grouped with the transactions for the following day.

  • Extended Details will also include the time of any individual capture.

Authorization

This column only populates when Extended Details is checked. It displays the authorization code from the processor or gateway.

Name

This column only populates when Extended Details is checked. It displays the name on the captured card.

Card This column captures the last 4 digits of the credit card.
MethodThis column indicates the method in which the credit card payment occurred, for example, through NFC, Chip, Apple Pay (in-App) or mag stripe.

Card Brand/# Captures

This column indicates the total number of captures for the specified date as well as the name of the credit card.

Captured Amount (Previously labeled "Total")This column indicates the individual capture amount, as well as the total capture amount per date, and the total capture amount per date period.

Amount Lost

This column indicates the total dollar amount lost or not captured on a sales transaction. This could occur potentially due to lack of sufficient funds, or a fraudulent charge.

 


Credit Card Transactions

The Credit Card Transactions report is a date driven report that displays a sorted listing of individual machines started by credit card. This report can be filtered by individual credit cards in the Report Settings option box and allows users to generate transaction details for individual customers. Click the expanding header below titled Credit Card Transactions for detailed information on generating and reading the report.

Credit Card Transactions

The Credit Card Transactions report has an additional location that can be selected- the Web Purchases location can be used to view transactions performed through the FasCard Mobile site.

 Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Credit Cards

This setting allows the report to be generated for all cards or a single specific card.  This list of credit cards will appear in numeric order.

Reading the Report


Column Heading

Column Description

Date/Time

This column indicates the date and time of the collection.

Machine

This column indicates the number or label of the relevant machine as well as any additional surcharge that the customer was charged for using their credit card or debit card.

Amount

This column indicates dollar amount of the credit card transaction as well as the credit card or debit card surcharge amount.

Credit Card Number

This column indicates the last four digits of the credit card number used in the transaction.

Credit Card BrandThis column indicates the brand name of the credit card.

Card Holder

This column indicates the cardholder name in a Last/First format.

Loyalty User

This column indicates the loyalty card used or issued during the transaction, if applicable.

  • Loyalty card numbers in this column will link to the customer account when clicked.

  • Loyalty cards with an associated user name will display the user name as well as card number.





Employee Activity

The Employee Activity report is a date driven report that displays the machine activity for employees. This report can be filtered by user and/or machine by altering the values in the Report Settings option box. Click the expanding header below titled Employee Activity for detailed information on generating and reading the report.

Employee Activity
  • The Employee and Machine dropdown menus can be used in conjunction to search for individual employee activity on a specific machine.
  • Checking the Show Extended Details option will display each individual transaction for the selected user(s).

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Employee

This setting allows the report to be generated for all employees or an individual employee.

Machine

This setting allows the report to be generated for all machines or an individual machine.

Reading the Report


Column Heading

Column Description

Date/Time

This column indicates the date and time of the employee activity.

User

This column indicates the name configured in the User account.

Card Number

This column indicates the card number associated with the user account that was used in the transaction.

Machine Number

This column indicates the configured number or label of the machine on which the transaction occurred.

Amount

This column indicates the amount of the transaction. The total amount is displayed at the bottom of the report.

Balance

This column indicates the remaining balance after the transaction occurred.

Additional Information


Employee Hours

The Employee Hours report will display clocked-in hours for User accounts configured to use the time clock function on the FasCard reader.

Employee Hours

This report will only show hours for completed shifts (consisting of both a clock-in and clock-out function). It will not show accumulated hours for shifts currently in progress.

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Second Range Between

This sets the window of time that will be displayed in the secondary report

Employee

This allows the user to view an individual employee or all employees in the report.

Reading the Report

Column Heading

Column Description

Employee Name

The Employee Name is the configured name for the User account.

Clock-In

This field is populated with the clock in time and date and is only present when the report is generated with the "Show Extended Details" option checked.


Clock-Out

This field is populated with the clock out time and date and is only present when the report is generated with the "Show Extended Details" option checked.

Hours

This is the sum of all clocked-in time, in hours.




Income

The Income report will generate overall income totals for all locations, filtered by the chosen date range. A second date range can be chosen to compare Income reports side by side. Click the expanding header below titled Income for detailed information on generating and reading the report.

Income

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Second Range Between

This sets the window of time that will be displayed in the secondary report

Reading the Report

Column Heading

Column Description

Department

This column indicates a list of departments by transaction type (i.e. Machine Starts - Coin is one department and Machine Starts - Credit Card is a separate department).

  • These fields may vary depending upon global account settings. Example: If coin acceptance is globally disabled for all locations, 'Machine Starts - Coin' will not appear in the report.

Total (first date range)

This column indicates the transaction totals by department for the first chosen date range.

Total (second date range)

This column indicates the transaction totals by department for the second chosen date range.



Loyalty Acquisition


The Loyalty Acquisition report provides a comparison of visits and sales data between new loyalty customers and returning customers.  This report does not account for customers who pay with coins or credit/debit directly at machines.

Loyalty Acquisition
  • This report only includes data from customers who use loyalty cards or mobile app for payment, no data for customers who directly at the machine with coin and or direct credit/debit card


Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Interval

The increment of time for which the data will be presented, options:

  • Day
  • Week
  • Month

Date Between

The date range for which the data will be presented

Common Reports

Pre-configured shortcuts providing results based on the day the report is generated, options:

  • Last week
  • Last month
  • Current year


Reading the Report

Column Heading

Column Description

Interval

Column includes the selected interval

No. of new customers

The number of new customers that visited the location during the interval

New customer spend

The amount spent by new customers that visited the location during the interval

No. of Returning customers

This number of returning customers that visited the location during the interval

Returning customer spend

The amount spent by returning customers that visited the location during the interval

The upper section of the report displays a graphical representation of the data, the stacked bar graph shows the data by two colors, Blue for new customers and Grey for returning customers.



Loyalty Accounts


The Loyalty Accounts report is a date driven report that displays the retail accounts that have been added between the provided dates. The report can be filtered to show accounts with specific Balance, Bonus, Discount, Points, and Loyalty Group as well as a filter for accounts that have no cards assigned. Click the expanding header below titled Loyalty Accounts for detailed information on generating and reading the report.

Loyalty Accounts
  • This report includes information for all locations and cannot be performed on a per-location basis.

  • Checking the Show Extended Details option will display all available fields for retail users
  • The Extended Details version of this report is suitable for copying and pasting into Excel or other spreadsheet programs.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Created Between

This filter limits the report to include only accounts that were created during the selected date range.

Money Spent Between

This filter limits the report to include only accounts that spent money (added value to card) during the selected date range.

Used Between

This filter limits the report to include only accounts that used their loyalty card during the selected date range.

Last Used

This filter allows a date to be entered and a "before" or "after" option. This limits the report to cards used before or after the selected date.

Balance

This filter allows a balance amount to be entered and searched for using a greater than, less than, or equal to filter.

Bonus

This filter allows a bonus amount to be entered and searched for using a greater than, less than, or equal to filter.

Discount

This filter allows a discount amount to be entered and searched for using a greater than, less than, or equal to filter.

  • Enter discount amount as a flat number (e.g. 50) as opposed to a percentage.

Points

This filter allows a loyalty point amount to be entered and searched for using a greater than, less than, or equal to filter.

Group

This filter limits a report to include only accounts belonging to the selected loyalty group.

The 'Unassigned Users' option will display information for all users not belonging to a loyalty group.

Show Accounts with No Cards

This filter, when checked, will show only loyalty accounts with no registered cards.

Reading the Report


Column Heading

Column Description

Account Created

This column indicates the date and time the account was created.

Name

This column indicates the name associated with the loyalty account, if registered.

Balance

This column indicates the current cash balance associated with the account.

Bonus

This column indicates the current bonus value associated with the account.

Discount

This column indicates the current discount percentage associated with the account.

Points

This column indicates the current loyalty points total associated with the account.

Last Trans Date

This column indicates the date and time of the last transaction performed by the account.

Group

This column indicates the name of the loyalty group associated with the account (if applicable).

Money Spent

This column indicates the amount spent between the "Money Spent" filter dates.

  • If this filter is not used, the column indicates the total spent over the life of the account.



Loyalty Bonus


The Loyalty Bonus report is a date driven report that displays a summary of bonus value-added transaction types. Click the expanding header below titled Loyalty Bonus for detailed information on generating and reading the report.

Loyalty Bonus
  • This report includes information for all locations and cannot be performed on a per-location basis.
  • Checking the Show Extended Details option generates a more in-depth report that includes bonus information by machine.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Reading the Report


Column Heading

Column Description

1st column (no heading)

This column indicates the name of the machine, transaction type, or other category relevant to the other values in the row.

This column will also present headers for subtotals based on machine, group, or employee activity.

End Date

This column indicates bonus amount awarded on the end date of the report as chosen in the Date Between filter.

WTD

This column indicates the Week to Date bonus amount awarded, generated utilizing the given dates.

MTD

This column indicates the Month to Date bonus amount awarded, generated utilizing the given dates.

YTD

This column indicates the Year to Date bonus amount awarded.

Total Period

This column indicates the total bonus amount awarded for the chosen time period.



Loyalty Bonus Report

Loyalty Cash

The Loyalty Cash report is a date/time driven report that displays a summary of the Add Value transactions grouped by employee or kiosk. The report can also be filtered to show a specific employee's or kiosk's transaction by choosing from the appropriate drop down menu. Click the expanding header below titled Loyalty Cash for detailed information on generating and reading the report.

Loyalty Cash
  • The Loyalty Cash report defaults to include all locations. To select a specific location, uncheck the 'Show All Locations' box and check the appropriate location or location group box.
  • This report can display the individual transactions by checking the Show Extended Details option.

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Start Date

This sets the starting date for the report.

Start Time

This sets the starting time for the report.

End Date

This sets the ending date for the report.

End Time

This sets the ending time for the report.

Employee

This allows the report to be generated for the selected employee.

Kiosk

This allows the report to be generated for the selected kiosk.

Reading the Report


Column Heading

Column Description

Date/Time

This column indicates the location and machine number or employee name for the selected location(s).

  • Extended Details shows the date and time of each individual transaction.

Amount

This column indicates the amount of the transaction or subtotal for transactions by kiosk or employee.

Account

This column indicates the loyalty name, email address, or card number used in the transaction. This will also serve as a link to the loyalty account.

Employee/Kiosk

This column indicates the employee name or kiosk location and machine number used in the transaction.

Loyalty Totals

The Loyalty Totals report is a date/time driven report that displays sales details for loyalty transactions. The report displays the total value added by credit cards and cash, as well as any administrator adjustments to loyalty accounts, machine sales by loyalty accounts and location, total float and float change. The number of registered users and assigned cards are also displayed as well as a summary of sales and value added for each Loyalty Group. Click the expanding header below titled Loyalty Totals for detailed information on generating and reading the report.

Loyalty Totals

This report can display the totals for individual machines by checking the Show Extended Details option.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Start Date

This sets the starting date for the report.

Start Time

This sets the starting time for the report.

End Date

This sets the ending date for the report.

End Time

This sets the ending time for the report.

Reading the Report


Column Heading

Column Description

1st column (no heading)

This column indicates the name of the machine, transaction type, or other category relevant to the other values in the row.

This column will also present headers for subtotals based on machine, group, or employee activity.

End Date

This column indicates the loyalty totals on the end date of the report as chosen in the Date Between filter.

WTD

This column indicates the Week to Date loyalty totals, generated utilizing the given dates.

MTD

This column indicates the Month to Date loyalty totals, generated utilizing the given dates.

YTD

This column indicates the Year to Date loyalty totals.

Total Period

This column indicates the loyalty totals for the chosen time period.

Loyalty Totals Report

Machine Activity

The Machine Activity report is a date driven report that displays individual transactions, filtered by machine number and transaction type. Click the expanding header below titled Machine Activity for detailed information on generating and reading the report.

Machine Activity

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Transaction Type

This filters the report by transaction type.

Machines

This filters the transaction report by machine number.

Reading the Report

Column Heading

Column Description

Machine

This column indicates the machine number and label on which the transaction occurred.

Transaction Date/Time

This column indicates the date and time at which the transaction occurred.

Transaction Type

This column indicates the type of transaction that occurred. The transaction types are outlined below.

    • ALL - This indicates all transaction types will be returned in the report.

    • Dispensed New Card - This indicates a new card has been issued by a Touch Kiosk.

    • Added Value at Machine - This indicates additional funds added to an existing account.

    • Earned Loyalty Bonus Award - This indicates that a loyalty card has met the criteria for earning a bonus award on their card and used it on a machine.  This bonus criteria is set by the store owner.

    • Collection - This indicates that a collection has been performed by an employee.

    • Uncredited Coin - This indicates that a laundry customer has overpaid for a cycle and that the additional coin(s) were inserted into the machine but were not used to make a purchase.

    • Vend - This indicates a purchase (Including a POS system.)

    • Free Start - This indicates that a customer has received a free machine start either due to machine settings or a free dry program.

    • Started Machine - This indicates that a laundry customer has paid for a cycle and started a machine.

    • Applied Coupon - This indicates that a coupon code was applied at that machine/touch kiosk.

Coin/Cash

This column indicates the amount of value added by coin and/or cash.

Credit Card

This column indicates the amount of value added by credit card.

Credit Card Info

This column indicates the credit card brand name and information relevant to any credit transaction that occurred.

Loyalty Balance

This column indicates the amount of previously purchased loyalty balance spent using a loyalty card.

Loyalty Bonus

This column indicates the amount of bonus awarded or spent, dependent upon transaction type for context.

Loyalty Info

This column indicates the card number associated with the purchasing loyalty account.

  • This column also displays any discount associated with the purchasing account applied to the transaction.

  • The listed card numbers also function as links to the associated loyalty account.

Machine Utilization

The Machine Utilization report is used to track to total number of starts on a machine since its install date or last service date. Results can be filtered by number of starts. Click the expanding header below titled Machine Utilization for detailed information on generating and reading the report.

Machine Utilization

This report includes information for all locations and cannot be performed on a per-location basis.

Generating the Report


Report Settings

Description

# of Starts >

This setting filters the report by the number of starts indicated.

  • Example: If # of Starts >10, the report will display all machines that have had more than 10 starts since their install or last service date (as set on the Setup > Machines page).

Since:

This setting allows the report to be filtered by install date or last service date.

Reading the Report


Column Heading

Column Description

Location

This column indicates the designated location of the machines displayed in the report.

Equipment Type

This column indicates the configured equipment type of the machines displayed in the report.

Machine Number

This column indicates the configured reader address for the machines displayed in the report.

Install Date

This column indicates the listed install date as entered on the Setup > Machines page.

Starts Since Install Date

This column indicates the total number of starts since the entered install date.

Last Service Date

This column indicates the last service date as entered on the Setup > Machines page.

Starts Since Last Service Date

This column indicates the total number of starts since the last entered service date.

Machine Utilization Report

Multi-Vend Analysis

The Multi-vend Analysis report is used to track the sales performance of additional options such as top-off on dryers and soil selections on washers. Click the expanding header below titled Multi-Vend Analysis for detailed information on generating and reading the report.

Multi-Vend Analysis

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Reading the Report

Column Heading

Column Description

Equipment Type

This column indicates the equipment type with configured options that is being tracked in the report.

Selected Option

This column indicates the name of the option selected and purchased.

Count

This column indicates the number of times the option has been purchased between the selected dates.

Percent

This column indicates the percentage of machine starts that have included the purchase of the additional listed option.

Additional Information

Open Credit Card Status

The Open Credit Card Status report is a live report that shows the state of all of the open credit card authorizations. It also shows any captures or capture errors that have occurred within the last 24 hours.   The report lists the most recent credit card activity at the top.  Click the expanding header below titled Open Credit Card Status for detailed information on generating and reading the report.

Open Credit Card Status

This report includes information for all locations and cannot be performed on a per-location basis.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Reading the Report


Column Heading

Column Description

Card 

This column indicates the last four digits of the credit card number being authorized.

BrandThis column indicates the brand name of the card.
MethodThis column indicates the method in which the credit card payment occurred, for example, through NFC, Chip, Apple Pay (in-App) or mag stripe.

Name

This column indicates name on the card being authorized.

State

This column indicates the current state of the authorization attempt.

Last Activity

This column indicates the last activity that occurred utilizing the credit card.

Auth. Amount

This column indicates the total preauthorization amount.

Spent

This column indicates the total amount spent of the preauthorized value

Remaining

This column indicates the total amount remaining of the preauthorized value

Auth. Code

This column indicates the authorization code returned by the gateway service.

Trans. ID

This column indicates the transaction ID code provided by the gateway service.

Message

This column indicates details specific to the transaction (if applicable).




Pricing Summary

The Pricing Summary report provides an overview of all the machines and associated vend prices for the selected location. Click the expanding header below titled Pricing Summary for detailed information on generating and reading the report.

Pricing Summary

Generating the Report

This report has no optional filters to select.

Reading the Report

This report reads somewhat differently than most FasCard reports. Each row represents a configured equipment type (shown in the leftmost column) with each adjacent column displaying the pricing options for the individual equipment type.


Sales Comparison

The Sales Comparison report allows sales data to be compared between various start dates for selected intervals. 

Sales Comparison


Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Interval

This sets the interval for which the data will be displayed, options:

  • Hour
  • Day
  • Week
  • Month

Date Between

This sets the date range for the displayed results

Equipment Filter

This sets the equipment types to be included in the results

Sales Filter

This sets the sales categories that will be included in the results

Common Reports

Pre-configured shortcuts providing results based on the day the report is generated, options:

  • Past 24 hours
  • Last week
  • Last 4 months
  • Current year


Reading the Report

Column Heading

Column Description

Week

This column indicates the date range for the selected interval, between the date range selected

Equipment Types

The remaining columns vary based on what is selected in the Equipment Filter, contain the sales for the displayed equipment type.

Total Sales

This column indicates the sum of the selected sales categories for the selected increment

The upper section of the report displays a graphical representation of the data, the line graph separates the data by colors, each line represents the interval charted across the date ranges supplied.


Sales Detail

The Sales Detail report summarizes the number of starts and the sales performance of equipment by payment type. Click the expanding header below titled Sales Detail for detailed information on generating and reading the report.

Sales Detail

Checking the Show Extended Details option will generate a more detailed report displaying individual transactions for the selected date range.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Start Date

This sets the starting date for the report.

Start Time

This sets the starting time for the report.

End Date

This sets the ending date for the report.

End Time

This sets the ending time for the report.

Machines

This setting filters the report generated by the selected machine.

Reading the Report


Column Heading

Column Description

Machine Number

This column indicates the relevant machine number or label. It also contains a subtotal entry for each equipment type.

  • Extended Details shows each individual transaction by machine.

  • Extended Details will also show any POS equipment integrated with the FasCard System.
  • This column also shows total credit and debit surcharge amounts.

Date/Time

This column indicates the date and time of each transaction.

  • Extended Details must be selected to display this column.

Starts

This column indicates the total number of starts that occurred during the selected time frame.

Coin Sales

This column indicates the total value of coin sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Credit Card Sales

This column indicates the total value of credit card sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Loyalty Card Balance

This column indicates the total value of loyalty card sales (using Balance) that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Loyalty Card BonusThis column indicates the total value of loyalty card sales (using Bonus) that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Employee Sales

This column indicates the total value of employee sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Total

This column indicates the combined total of all sales by machine.




Sales Interval

The Sales Interval report displays sales data for selected equipment types between selected date ranges

Sales Interval


Generating the Report

Reading the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Interval

The time interval for with the data will be presented, options:

  • Hour
  • Day
  • Week
  • Month

Date Between

The time period for which the intervals will be queried

Equipment Filter

The equipment types that will be included in the results

Sales Filter

The sales types that will be included in the results

Common Reports

Pre-configured shortcuts providing results based on the day the report is generated, options:

  • Past 24 Hours
  • Last week
  • Last 4 months
  • Current year

Column Heading

Column Description

Interval

The selected interval

Sales category

Columns will vary based on the selected sales filter, include sales for the notes sales category

Total Sales

This column indicates the sum of the interval of the selected sales categories

The upper section of the report displays a graphical representation of the data, the stacked bar graph separates the data by colors, each color represents a different sales filter.


Sales Total

The Sales Total report is a date driven report that displays a summary of transactions by equipment type and transaction type. Click the expanding header below titled Sales Total for detailed information on generating and reading the report.

Sales Total

Checking the Extended Details option will provide an additional summary for each machine, grouped by equipment type.

Generating the Report


Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Start Date

This sets the starting date for the report.

Start Time

This sets the starting time for the report.

End Date

This sets the ending date for the report.

End Time

This sets the ending time for the report.

Reading the Report


Column Heading

Column Description

Machine Number

This column indicates the relevant equipment type.

  • Extended Details shows transaction summaries by machine, grouped by equipment type.

  • This will also show any POS system integrated with the FasCard System.
  • This column also shows total credit and debit surcharge amounts.

Starts

This column indicates the total number of starts that occurred during the selected time frame.

Coin Sales

This column indicates the total value of coin sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Credit Card Sales

This column indicates the total value of credit card sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Loyalty Card Balance

This column indicates the total value of loyalty card sales (using Balance) that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Loyalty Card BonusThis column indicates the total value of loyalty card sales (using Bonus) that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Employee Sales

This column indicates the total value of employee sales that occurred during the selected time frame, as well as the percentage of total sales this amount represents.

Total

This column indicates the combined total of all sales by machine.


Scheduled Tasks

The Scheduled Tasks report shows the status for all configured employee tasks within a given date range.

Scheduled Tasks

Scheduled tasks are sorted by start date and then by task name.

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Second Range Between

This sets the window of time that will be displayed in the secondary report

Status

This sets the status of tasks to be displayed: All, Complete, or Past Due.

Employee

This allows the user to view an individual employee or all employees in the report.

Reading the Report

Column Heading

Column Description

Task Name

The Name of the task that was created in the Scheduled Task Calendar.  This is also a hyperlink that links to the task page in the calendar where it was entered.

Start

This field contains the designated task start time.

End

This field contains the designated task end time.

Status

This field contains the date and time of completion for completed tasks or remains blank for incomplete tasks.

Completed

This indicates the time a task was completed.

Attendants

This field contains the configured User name of the technician/employee marking the task completed.  The name is also a hyperlink that links to the users account details page in the admin. account.




Turns

The Turns report shows the number of starts for a selected equipment type during selected time periods.  It allows data to be compared between different start dates

Turns

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Interval

The interval period the data will represent, options:

  • 7 Days - A week of data displayed by day
  • 5 Weeks - A month of data displayed by week
  • 12 Months - A year of data displayed by month

Start Dates

This sets the start date for the increment, up to 4 start dates can be selected for comparison

Equipment Filter

This sets the equipment types to be included in the report

Common Reports

Pre-configured shortcuts providing results based on the day the report is generated, options:

  • Last 4 weeks
  • Last 4 months
  • Last 4 years

Reading the Report

Column Heading

Column Description

Interval

The selected interval, could be Day, Week, or Month

Date Range

Contains the time periods starting on the selected start date

The upper section of the report displays a graphical representation of the data, the line graph separates the data by colors, each line represents the interval charted across the date ranges supplied.




Work Schedule 

The Work Schedule Report displays time worked from employees within the specified date range, including locations. Please note, the employees must be selected as "Scheduable" on their account, as well as clocked in and out, before they'll display in the report.

Work Schedule

The Work Schedule report displays employee hours by date and time.

Generating the Report

Report Settings

Description

Time Zone

This sets the time zone that will be used to display the timestamp in a report.

Date Between

This sets the window of time that will be displayed in the generated report.

Second Range Between

This sets the window of time that will be displayed in the secondary report

Employee

This allows the user to view an individual employee or all employees in the report.

Show Extended Details

This will include dates, clocked-in and clocked out time for employees

Show All Locations

This will include all the locations where the employees have worked

Reading the Report

Column Heading

Column Description

Employee Name

The Employee Name is the configured name for the User account.

Clock-In

This field contains the clocked in time of the employee as well as the Card Reader Machine number.

Clock-Out

This field contains the clocked out time of the employee as well as the Card Reader Machine number.

Hours

The daily and total hours the employee has worked