This space contains information specific to the current v9 version of LaundryCard

Skip to end of metadata
Go to start of metadata

Get A New Card Using Cash

Follow these steps to purchase a new LaundryCard.

  1. From the Home Screen, select English or Espanol on the X-Changer touch screen to choose your desired language. 
  2. Select the option Get a new card from the menu. 
  3. Insert cash.
  4. After each bill is entered, the screen shows how much money is on your card.  **There may be a deposit required to dispense a card.  If so, it will display under the balance and will NOT dispense until the deposit is met or exceeded.  
  5. Select Dispense Card and your new card will be dispensed. 
  6. Take your new card from the dispenser
  7. When you insert your new card into the reader, your card's main menu will appear


Get A New Card Using A Credit Card

In some locations it may be possible to use your credit card to purchase a new card. If this feature is available, then you will see an option on the screen that you may select to use a credit card. Once this option is selected, you will be guided through swiping or inserting your credit card on the credit card bezel. A receipt may be available from a remote printer in the store.  See the store attendant for the location of the receipt printer, or follow the onscreen instructions.  Follow the instructions below to use a credit card.

NON-EMV CREDIT CARDS, SUCH AS RETAIL STORE CARDS, ARE NOT ACCEPTED

Non-EMV credit cards such as a Kohl's charge card or a Home Depot charge card are NOT ACCEPTED to add value or purchase a new LaundryCard.


  1. From the Home Screen, select either English or Espanol.
  2. Select the Credit/Debit icon in in the top left corner of the screen.
  3. Enter the amount you wish to add to the card.
  4. Click Submit.
  5. Clicking "Submit" will direct you to follow the credit card bezel prompts to complete the process.
  6. Click the yellow Start button on the bezel to approve the amount.  Click the red Stop button to cancel the transaction.
  7. When prompted, insert your card, chip first, facing you.  
  8. When processing, you'll notice the type of card described on the bezel as well as prompting to not remove the card.
  9. Wait until the card system is finished processing the transaction.
  10. Once the system prompts to remove the card, it's safe to remove it.
  11. Once the transaction is approved, select Print Receipt and Continue, or Continue without Receipt.
  12. The transaction is complete and the newly added amount will appear on the card balance screen on the X-Changer.

Get A New Card Using A PRE-PAID Card

In some locations where a credit card can be used to purchase a new card, it is also possible to use a PRE-PAID card. If this feature is available, then you will see an option on the screen that you may select to use a credit card/debit card. Once this option is selected, you will be guided through swiping or inserting the pre-paid card on the credit card bezel. A receipt may be available from a remote printer in the store.  See the store attendant for the location of the receipt printer, or follow the onscreen instructions.  Follow the instructions below to use a pre-paid card.

Even though pre-paid cards can be used to purchase a new card, or add value to an existing card, only the available funds on the pre-paid card can be used.  Once the pre-paid card's funds are exhausted, no value will transfer to the LaundryCard.


  1. From the Home Screen, select either English or Espanol.
  2. Select Get a new card 
  3. Select the Credit/Debit icon in in the top left corner of the screen.
  4. Enter the amount you wish to add to the card.
  5. Click Submit.
  6. Follow the instructions on the card reader.
  7. Select the Yellow Start Button to approve the amount.
  8. The bezel will instruct to Insert/Swipe Card.
  9. Processing the transaction will occur.
  10. The amount will be approved.
  11. The amount will be approved and added to the balance of the card.
  12. The value of $1.00 was added to the new LaundryCard.
  • No labels