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titleOverview

The Log In page is where Loyalty users can access an existing Loyalty account or register a new account. Loyalty users can create an account that is automatically linked to the relevant FasCard account using the site specific URL as described in the FasCard Loyalty Site overview. Loyalty users may also create an account using the generic Loyalty Site link and associate it with a location afterwards.



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excludeOverview


Accessing Loyalty Accounts

Tip
  • Users can navigate to the Loyalty site using a custom link provided by store management or by entering m.fascard.com into their browser.
  • The English/Español button will toggle the language on this page.
  • Selecting the Remember Me option will save the user credentials and skip the Log In process when navigating to the Loyalty site if the browser is closed and re-opened.

Customers with an existing account can use this page to sign into their Loyalty account or recover a lost password.  New users can register their Loyalty account using the Sign Up button.  

Log In

Logging into the site requires an existing Loyalty account.  To register a new Loyalty account, see Sign Up, below.  

  1. If you previously selected "Remember Me" on a prior log-in attempt, the fields will autofill your credentials.
  2. Enter existing account name in the username field.
  3. Enter account password in the password field. (Select the Remember Me box to pre-fill your password information on your next log-in.)
  4. Click Log In.
  5. Users will be redirected to the Welcome Page.

Sign Up

Tip

Loyalty users can register a new account by using the Sign Up button. To view a step by step guide to registering a new user account, click the expanding header below this box titled 'Sign Up - Step by Step'.


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titleSign Up - Step by Step


UI Steps


UI Step
  1. Navigate to the Loyalty site using a web browser and click Sign Up.
  2. FasCard Welcome screen will load. Click Next.


UI Step
  1. Enter a valid email address.
  2. Choose a preferred default language from the dropdown menu.
  3. Enter additional user information in the appropriate fields.
  4. Click Next.


UI Step
  1. Retrieve the registration code sent via email to the entered email address.
  2. Enter the registration code and click Next.


UI Step
  1. Enter a new password- passwords must be a minimum of eight characters, including at least one upper case letters, one lower case letter, and one number.
  2. Enter the same password in the second field.
  3. Click Save.
  4. If both passwords match and follow the password creation rules, password will be saved and the Welcome Page will load.



Forgot Password

Tip

Loyalty site users with an existing account that have lost their password may use the forgot your password? link to initiate password recovery.  To view a step by step guide to password recovery, click the expanding header below this box titled 'Password Recovery - Step by Step'.


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titlePassword Recovery - Step by Step


UI Steps


UI Step
  1. Navigate to the Loyalty site using a web browser.
  2. Click forgot your password?
    Loyalty Site Login Page


UI Step
  1. Enter the email address associated with the Loyalty account.
  2. Click Next.


UI Step
  1. A verification email will be sent to the address entered.
  2. Retrieve the registration code contained within the email.
  3. Enter the registration code and click Next.


UI Step
  1. Enter a new password- passwords must be a minimum of eight characters, including at least one upper case letters, one lower case letter, and one number.
  2. Enter the same password in the second field.
  3. Click Save.
  4. If both passwords match and abide by the password creation rules listed above, the Welcome Page will load.



Terms | Privacy

These links will open the relevant Terms of Use and Privacy Policy documents.